Last Updated: January 2025
Welcome to Align Labs. By using our services, visiting our website, or subscribing to any of our plans, you agree to the following Terms & Conditions. Please read them carefully.
These terms apply to all design, development, branding, AI workflow automation, MVP development, and subscription services offered by Align Labs.
Brillo, our standalone SaaS product, is governed by its own Terms & Conditions.
1. Acceptance of Terms
By accessing or using Align Labs’ website, services, or subscription plans, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
If you do not agree, you must discontinue use immediately.
2. Services Provided
Align Labs offers the following services:
Product UI/UX design
Web design & development
Marketing website design
Branding & visual identity
AI workflow automation
MVP development & rapid prototyping
Subscription-based design & development plans
Align Labs reserves the right to modify, update, or discontinue any service at any time.
3. Subscription Terms
By subscribing to any of our plans, you agree to the following:
Subscription fees are billed in advance.
Billing cycles run on a 31-day basis.
Subscriptions automatically renew unless cancelled.
You may pause your subscription at any time, carrying over unused days.
You may upgrade or downgrade at any time.
No refunds will be issued for completed work (see Refund Policy).
Subscription usage is limited to delivering one active request at a time per subscription slot.
4. One-Time Projects (Non-Subscription Work)
Project-based engagements (branding, product design, web design, MVP builds, AI automation, etc.) require:
A non-refundable deposit to begin
Milestone-based payments
Written approval at each stage
Stopping a project midway will require payment for all work completed up to that point.
5. Client Responsibilities
To ensure smooth collaboration, clients must:
Provide clear, complete briefs
Supply required assets (logos, content, images)
Give timely feedback (within 3–5 business days when possible)
Respond through the established communication channel
Ensure all content is legally owned or licensed
Delays caused by client inaction may push timelines beyond initial estimates.
6. Turnaround Times
Turnaround varies depending on the request:
Standard requests: 24–48 hours
Complex or multi-step tasks: longer as needed
Larger projects: delivered in continuous usable iterations
Turnaround time estimates are guidelines, not guarantees, as they depend on complexity and clarity of input.
7. Ownership & Intellectual Property
7.1 Final Deliverables
Upon full payment for the project or subscription period, you own the rights to the final approved designs and assets.
7.2 Ownership Does NOT Include
Working files (Figma source, raw source code, internal frameworks) unless explicitly included in your plan
Unapproved concepts or early drafts
Tools, systems, or intellectual property used in AI automation implementation
Any AI-generated outputs where third-party licensing applies
Align Labs retains the right to use completed work for portfolio and promotional purposes unless a signed NDA prevents it.
8. AI Workflow Automation Disclaimer
AI workflows may involve integrations with third-party platforms (e.g., Zapier, Make, OpenAI, Anthropic, automation tools).
By requesting AI automation, you acknowledge:
Third-party tools may have their own limitations
You are responsible for maintaining associated licensing or API fees
AI-generated outputs may require human review
Align Labs is not liable for unintended AI behavior, external service downtime, or data inaccuracies originating from third-party systems
9. Payment Terms
All payments are processed securely through our payment partners.
Late payments or failed charges may result in automatic suspension of services.
Align Labs may refuse or halt work if payment is overdue.
Deposits, completed work, and milestone payments are non-refundable.
10. Cancellation & Termination
Align Labs may terminate a subscription or project if:
A client is abusive, disrespectful, or violates our communication guidelines
A request falls outside our scope of services
Payment fails or remains outstanding
Illegal or unethical work is requested
Clients may terminate at any time, subject to billing and refund rules outlined in our Refund Policy.
11. Limitations of Liability
Align Labs is not liable for:
Loss of revenue, opportunities, or business
Delays caused by client inaction
Issues arising from third-party tools, APIs, or hosting platforms
Bugs or limitations in the client’s existing tech stack
AI model inaccuracies, automation misfires, or third-party downtime
External SEO or marketing performance issues
Our maximum liability shall not exceed the amount paid by the client for the service in the preceding 30 days.
12. Confidentiality & NDAs
We treat all client information, strategies, and materials with strict confidentiality.
If required, we can sign a mutual NDA before work begins.
13. Portfolio Use
Align Labs may feature completed work (designs, websites, case studies, enhancements) in our portfolio unless:
The client explicitly requests otherwise, OR
An NDA prohibits public display
Brillo, internal products, or sensitive client data will never be shared publicly.
14. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be resolved under the jurisdiction of courts located in India.
15. Contact Information
For any questions regarding these terms, please contact: